We thank you for your valuable feedback. Your feedback is important to us and to the continual growth of our site. We will try our best to make sure the feedbacks given will be implemented to serve you better. Please continue to give us you views and support us. Thank you!

 

 

Dear Tons of Matters.com,

Please get more varities into your site. Currently there is only a little going on. I am interested in Pet Matters but there is nothing there at the moment.

Thank you.
Johnson Leung, Hong Kong, 01 Nov 2006

Yes, I would like to give my feedback.

Dear Johnson,
Thank you for your feedback. Yes we realize that there is nothing on at Pet Matters. We are currently working on it.

However since you are showing interest in the subject matter, why not post an article, possibly a story, or even a humble little tip like how to bathe a dog with rice or something like that. Your's and everyone else's participation is vital to the success of this site.

Thank you once again for your feedback.
Regards,
Mary-Jane
Customer Service Department
Tons Of Matters.com

Copyright © 2006 - 2007 Tons Of Matters.com. All rights reserved.

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I would like to do the following:

Post An Article

Post A Query

Post A Testimony

Hi,

Maybe you can also try separating topics such as Music Matters into various different types. For instance there are Pop, Folk, Hip Hop, etc.

That way we have a niche community among a big community.

Thanks!
Dayvid Lam
Singapore, 09 Nov 2006

Dear Dayvid,
Thank you for your feedback. An excellent suggestion. We do have that intention, in fact everything will eventually be stripped down into smaller niches.

The community part has already been thought of, but your suggestion came in at a very opportune time and it keeps us reminded that we still have a long road to success.

Thank you once again for your feedback.
Regards,
Mary-Jane
Customer Service Department
Tons Of Matters.com

Tons of Matters.com

If you matter, then we matter!

Hi Mary-Jane,

Thanks for the notification.

2 things.

1) There are 2 dropdown options to your newsletter on your website and the first option is leading to a wrong page.

2) I noticed that you are doing subscriptions manually. Once your user base starts growing, you are going to be spending very unproductive time managing all these. You might want to have a look at this: http://autorespondersystem.aweber

This is what I use personally and strongly recommend it. It will help to automate all your subscriptions.

Warmly,
Martin Lee
Singapore, 15 Feb 2007
www.MartinLeeAffiliateMarketing.com

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Dear Martin,

Thanks for sharing and yes I realize this and we are currently looking into this. We will certainly take a look at your suggestion.

Thanks
Mary-Jane

Hi Mary-Jane,

You are welcome.

I got 2 other tips for you:

1) As a guideline, you have about 10 seconds to tell a new user to your site what it is about. Currently, your headline "We have got Information for YOU!" doesn't really do it. You might be better off having a few sentences explaining instead of that big font. For eg, "TonsofMatters.com is the largest article web portal in Asia, with over xxxx articles and yyyy users. As a user here, you can
a)xxxxx
b)yyyyy
etc."

Make it short and precise.

2) You lack a menu bar either on the left or on top.

So, it is a double whammy. A new user to your site wouldn't know what it is about at first glance, and can't find any links to tell him that too. He only knows if he scrolls all the way to the bottom to see the links. Not all will do it.

Warmly,
Martin Lee
Singapore, 15 Feb 2007
www.MartinLeeAffiliateMarketing.com

Dear Martin,

We like your suggestion so much, guess what...We did some changes (not all though) and not only that, as we do value your suggestion, your suggestion goes into our feedback page. We will upload the page in a day's time but what we wanted to tell is, "Thank You".

Go see our home page now, There are significant changes. As much as we want to tear down to re-do, we chose to do incremental changes.
www.tonsofmatters.com

Cheers!
Mary-Jane